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LB01
Advocate
‎01-01-2022 20:06

Hub two

After reading comments on the Hub two, I don't  think this kit is up to date for full fibre.

I was with BT and they said I need to have the new Hub for the speed and WiFi. The reason why I changed supplier because freezing and buffering while watching movies etc. 

Old equipment will not give the requirment for wifi around the house.

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5 Replies
Anonymous User
Not applicable
‎01-01-2022 21:04

@LB01 wrote:

After reading comments on the Hub two, I don't  think this kit is up to date for full fibre.

 

That hardly matters as Now don't do full fibre.

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LB01
Advocate
‎01-01-2022 22:23

In response to Anonymous User
In the area where i live, says full fibre. Checked with post code. I know BT don't have full fibre, but have deals for full fibre. This is also the package for full fibre guaranteed speeds by Now. Faster than BT.
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Anonymous User
Not applicable
‎02-01-2022 6:14

In response to LB01

I think you are confused, your post code may have full fibre available, but Now will not be able to use it (yet). Hopefully in the near future they may start to offer it.

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LB01
Advocate
‎02-01-2022 11:42

In response to Anonymous User

I know BT are behind with full fibre, they are upgrading next year. They are miss selling full fibre, its only to the cabinets. NOW using old BT lines.

I am going on full fibre because a new company Installing fibre cable to property soon. I have registered for installation. 

You may live in a area where BT upgrading later this year. 

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RoyB
Legend
‎03-01-2022 11:10

In response to LB01

@LB01 

 

Somebody is laying their own full fibre in an area where Openreach will be laying their full fibre soon?

 

I would double-check if this new company is laying their own independent fibre, or just reselling the Openreach cable, when it arrives, to their own ISP services.

 

AAMOI, what is this new company called? And if you can safely divulge it, what area are we talking about?

 

Hateful though they are, BT broadband is unburstable, arrives when they say it will, has Hubs that work without all sorts of peculiar limitations and if the WiFi signal doesn’t reach all parts of your home, they provide extenders to cover this. And support is 24/7, not 15/5, as those of us who provide remote support 24/7 to our employer, when WFH, require.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
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