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Anonymous User
Not applicable

How to turn off 5GHz on HUB Two

I want to specifically turn off my 5GHz wireless frequency but keep my 2.4GHz switched on, on my Hub Two. How do I do this?

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9 Replies
schnapps
Legend 5
Legend 5

Re: How to turn off 5GHz on HUB Two

Hi @Anonymous User 

 

Out of curiosity, why would you want to switch off the 5ghz wifi band on your Hub 2 Router is it because of some sort of electronic interference or something else ?

 

I am guessing you don't want to split the two bands up on two separate wifi networks and just use the 2.4ghz wifi band by following these instructions ?

 

Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it.

  1. Open your web browser and enter "192.168.0.1” in the address bar.
  2. Select Maintenance and enter “admin” and “nowtv” as the username and password.
  3. Select Wireless and then 2.4 GHz Wireless Settings
  4. Scroll down to “Wireless Access Point” and uncheck Synchronise 2.4GHz and 5GHz Settings.
  5. In the ‘Name (SSID)’ box, Change the network name to distinguish it from the current network (e.g. add “_2.4G” to the current name). Select Apply.
  6. Check the network name has been updated, and then select 5GHz Wireless Settings.
  7. To be able to see easily which network is which on your devices, change the ‘Name (SSID)’ here too (e.g. add “_5G” to the current name). Select Apply.
  8. That’s it. Select Logout at the top of the screen to exit.

I found this on the Sky Broadband Forum (use admin & nowtv instead of sky) though i don't know if the instructions in the screen shot just hides the 5 ghz frequency or totally switches it fully off.

 

Screenshot_2020-06-06-12-21-39.png

 

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Anonymous User
Not applicable

Re: How to turn off 5GHz on HUB Two

it seems that there is no way to disable 5g as every option shows that whatever you try, even in 5g settings , it will still apear in maintenance. disabeling ssid, wireless ap,  whatever else you try...

its still running on both 2.4 and 5g  even if you cannot detect 5g wifi name in your device connections. simply, thay made it impossible to switch 5g off.

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gavs82008
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Legend 5

Re: How to turn off 5GHz on HUB Two

@Anonymous User 

As @schnapps asked the orignal poster why would you want to turn the 5Ghz off? 5Ghz is considerable faster than 2.4Ghz..........

 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Nuneaton
Advocate

Re: How to turn off 5GHz on HUB Two

Why do some people always answer a question with a question? 

heres an idea; they have a hidden camera that doesn't work on 5 GHz and only works on 2.4 GHZ. 

just answer the question.  Maybe you are the type of person they needs to be kept an eye on as you seem quite nosey. I would be vary conscious of my surroundings if I were you. Maybe someone is watching you right now!

 

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ukbobboy
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Re: How to turn off 5GHz on HUB Two

 

 

 

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schnapps
Legend 5
Legend 5

Re: How to turn off 5GHz on HUB Two

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Lordie
Newbie

Re: How to turn off 5GHz on HUB Two

Im here to find this answer because I need to add smart tech that must have the 5ghz wifi disabled to enable it to be connected to the 2.4ghz network. I am not sure why but there are a load of smart tech that demand this in order to set up their items.

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JohnH1
Scholar 3

Re: How to turn off 5GHz on HUB Two

If you split the Wi-Fi's then you can connect specifically to the 2.4Ghz with the smart device and the phone you are using to set them up. You should be able to recombine them after they are setup, if you wish.

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gavs82008
Legend 5
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Re: How to turn off 5GHz on HUB Two

@Lordie 

Have a nosy at step 4 of this link as mentioned by @JohnH1  to split the Wi-Fi signals.

https://help.nowtv.com/article/improve-broadband-speed


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.