cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Advocate

How to contact NowTV verbally and request new/replacement equipment

Hi

I've just has an engineer out who has told me to contact NowTV to request a new router as mine is an old model [Hub2] and running too slow.

 

I've spent the last TWO hours trying to find a number but there doesn't appear to be one!!!

 

In addition, the 'chat' box never has anyone there to speak with either!!

 

What a useless corporation this is????

 

Where is my monthly money going to? Because it is definitely NOT going towards any customer support!!!

Labels (1)
0 Thanks
Reply
1 Reply
Highlighted
Legend 5
Legend 5

Re: How to contact NowTV verbally and request new/replacement equipment

Hi @cozy 

 

The NowTV Hub 2 is their current model.

 

With regards to phoning the NowTV Broadband Team, there should be a few places on your NowTV on line account to find the telephone number to call them.

 

To save time use the telephone number in this link page below.

 

https://help.nowtv.com/article/make-a-complaint-broadband-options 

0 Thanks
Reply