cancel
Showing results for 
Search instead for 
Did you mean: 
Rossloveslee
Advocate

How long after paying overdue bill will it take to be reconnected?

My internet was suspended due to my bank card changing and me forgetting to update it. I have just made the late payment an hour ago. how long will it take for my hub to work again.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Rossloveslee 

Have you tried doing a reset to the router?

Worth calling the team in the morning if needs be.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485
FYI that I do not work for NOW, just a NOW customer trying to help