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Customer93
Advocate

How do you contact NowTV customer services???

Stuck in an seemingly endless loop and live chat does not work...

 

Is there an email address? Failing that phone number?

 

Issue with remote (I assume). NowTV appears on TV screen but remote won't work even when I manually try & pair it again (green light flashes but no pair screen coming up on telly).

 

Changed batteries, reset stick/router etc.

 

Still under warranty & I want a replacement but actually getting in touch on here seems impossible!

(Previous posts about this show links that no longer work or suggest live chat but it doesn't work either.)

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4 Replies
Pat14
Advocate

Re: How do you contact NowTV customer services???

I have exactly the same problem

 

 

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Yellow1
Newbie

Re: How do you contact NowTV customer services???

I hope someone can answer this

 

I seem to have multiple accounts but can’t cancel any of them

 

Sky is the most user-unfriendly company that I have ever encountered

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gregor12
Newbie

Re: How do you contact NowTV customer services???

i don't think you can contact customer service , if you have problems you are stuck like me

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gavs82008
Expert 3

Re: How do you contact NowTV customer services???

@gregor12 @Customer93 @Yellow1 @Pat14 

Now TV only has a phone number for broadband only 0330 041 2460

 

Otherwise its the Live chat.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

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