12-08-2019 19:58
Stuck in an seemingly endless loop and live chat does not work...
Is there an email address? Failing that phone number?
Issue with remote (I assume). NowTV appears on TV screen but remote won't work even when I manually try & pair it again (green light flashes but no pair screen coming up on telly).
Changed batteries, reset stick/router etc.
Still under warranty & I want a replacement but actually getting in touch on here seems impossible!
(Previous posts about this show links that no longer work or suggest live chat but it doesn't work either.)
12-08-2019 21:22
I have exactly the same problem
12-08-2019 22:00
I hope someone can answer this
I seem to have multiple accounts but can’t cancel any of them
Sky is the most user-unfriendly company that I have ever encountered
04-11-2019 9:48
i don't think you can contact customer service , if you have problems you are stuck like me
04-11-2019 10:37
@Anonymous User @Anonymous User @Anonymous User @Anonymous User
Now TV only has a phone number for broadband only 0330 041 2460
Otherwise its the Live chat.
https://help.nowtv.com/get-in-touch
1. NOW TV account & payments
2. Cancelling or renewing NOW TV Passes
3. Drop down 'How to get in touch'
4. Live Chat