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Anonymous User
Not applicable

How do i get a replacement router mine is not working properly

 How do I get a replacement router mine is not working properly.

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

By calling the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Have you tried doing a factory reset to the router indicated in the below link?
https://help.nowtv.com/article/improve-broadband-speed

FYI that I do not work for NOW, just a NOW customer trying to help
chilli2
Elite

What is wrong with the router?