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Anonymous User
Not applicable

How do I know what speeds I'm getting

If I goto my account and click on technical cheks it shows I'm getting 40 mbps but if I do a speed test with speedtest.net it shows I'm getting 22.39.

3 REPLIES 3
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

If I goto my account and click on technical cheks it shows I'm getting 40 mbps but if I do a speed test with speedtest.net it shows I'm getting 22.39.


@Anonymous User Is this through a hardwire connection or over wifi?

Anonymous User
Not applicable

Over wifi. When i was with plusnet my line speed for broadband was 11mbps and i was getting this over wifi.

Tony-D
NOW Team Member
NOW Team Member

@Anonymous User wrote:

Over wifi. When i was with plusnet my line speed for broadband was 11mbps and i was getting this over wifi.


You will never get the max speed over Wi-Fi unfortunately. You can try changing channels on the router though by getting into the settings of the hub. Your username and passowrd will be on the back/bottom of your hub. Just go to 192.168.0.1 and log in. To change the channels, click on 'Wireless' and you'll be given a list of options. To check for the best channel in your neighbourhood download this:

https://www.microsoft.com/en-gb/p/wifi-analyzer/9nblggh33n0n?activetab=pivot%3aoverviewtab

 

or if your on a phone here are variants:

 

ANDROID: https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en_GB

 

IOS: https://itunes.apple.com/gb/app/fing-network-scanner/id430921107?mt=8