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Anonymous User
Not applicable

How do I get to talk to a human

Having massive issues with broadband and resulting inconvenience is mounting up. I’ve done all the checks suggested - still none the wiser - I need to talk to someone preferably on the phone. Any suggestions people????
1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

There is  telephone number for NowTV Broadband customers by going to My Account > Orders & Appointments section whilst you are logged in on here.

 

When you reach the Orders & Appointments page click on the drop down arrow below your live date.

 

 

A few people have been complaining about the long wait time whilst getting through to the NowTV Broadband helpline number.

 

Haven't used the number in a while, but every time i had to telephone them it takes me on average between 15 to 20 minutes (though i seen somebody post on here today they have been waiting more than 40 minutes to get through to them).