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Kaix12
Advocate

How can I be sure Fibre is offered to my premises?

Hi all,

I'm looking for a new broadband provider. The amount of providers is quite limited and having checked on numerous comparison websites and numerous providers it appears that the only connection available is through ASDL, apart from through NowTV who are apparently offering their SuperFibre to my address. But given every other provider state they do not provide fibre to my address (even though they come up as offering it to the postcode) is there a way I can be sure that fibre is actually available? 

 

Many thanks. 

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Accepted Solutions
MikeyFett
Scholar 3

Re: How can I be sure Fibre is offered to my premises?

OK, you could order NowTV Broadband and if it ends up not giving you the connection you want, you have 14 days cooling off period when you can simply cancel with no cost:

https://community.nowtv.com/t5/Account-and-Billing-Broadband/Broadband-cooling-off-period/td-p/47136....

 

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3 Replies
MikeyFett
Scholar 3

Re: How can I be sure Fibre is offered to my premises?

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Kaix12
Advocate

Re: How can I be sure Fibre is offered to my premises?

I've used it, but unfortunately the same issue comes up, where the broadband checker shows fibre deals as being available for my postcode. But when I go to the actual providers and enter my full address, all but NowTV say that only standard broadband is available.

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MikeyFett
Scholar 3

Re: How can I be sure Fibre is offered to my premises?

OK, you could order NowTV Broadband and if it ends up not giving you the connection you want, you have 14 days cooling off period when you can simply cancel with no cost:

https://community.nowtv.com/t5/Account-and-Billing-Broadband/Broadband-cooling-off-period/td-p/47136....

 

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