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GrapeHatNine
Advocate

How Do I Stay Signed In

As recently as last week, when I went to sign in there was a box you could tick to stay signed in. Now for some reason it's not there anymore and after 30 minutes of inactivity it makes you re-sign in. Has anyone else noticed this, found a fix? Thx

3 Replies
gavs82008
Legend 5
Legend 5

@GrapeHatNine 

If it’s for the web browser unfortunately I don’t think there is such a thing as “keep signed in” which is annoying.

FYI that I do not work for NOW, just a NOW customer trying to help
GrapeHatNine
Advocate

Thanks for the reply! But it definitely is (or was) a thing - I've been using the same laptop the whole time and last week I only had to sign in once. I cleared my cache at the weekend and now it's every half an hour or so. I've been trying every different possible 'sign in' link to try to find it again but no luck : (

RoyB
Legend

@GrapeHatNine @gavs82008 

 

It certainly appeared, and has certainly now vanished again.

 

But it never worked for me, in either Safari or Chrome, on my iPad, so I think that Now are now rethinking it.

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.