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Advocate

Helpline number

I am having issues with my internet dropping, quite regularly and getting more frequent. I have a 2 and a half year old Hub 1 which is hot to the touch and wanted to change to a Hub 2 to see if this was more stable. I have not been able to find a telephone number to ring.

 

Please could someone provide a number on which I can speak to someone other than NOWbot?

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Re: Helpline number

Hi @AMB1 

 

There is a telephone number for NowTV Broadband customers on this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

 

A couple of customers reckon that the NowTV Hub 1 Router is better than the NowTV Hub 2 with regards to WiFi performance.

 

I have been using the Hub 2 for over two years with no complaints at my end.

View solution in original post

1 Reply
Highlighted
Legend 5
Legend 5

Re: Helpline number

Hi @AMB1 

 

There is a telephone number for NowTV Broadband customers on this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

 

A couple of customers reckon that the NowTV Hub 1 Router is better than the NowTV Hub 2 with regards to WiFi performance.

 

I have been using the Hub 2 for over two years with no complaints at my end.

View solution in original post