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Jayw04
Newbie

Go live date passed

So my go live date was yesterday and still.... My wifi does not work? 

Why are now so bad... 

This was an address move. 

 

Last time it took them 4 months to get my wifi working!!!!!!!!

4 REPLIES 4
redchiz1
Champion 2

Probably a delay by Openreach. You will need to get on to the broadband team directly to find out what's going on, NOW won't respond here. Try the complaints number on 0800 759 1213. 

Jayw04
Newbie

Openreach text me yesterday saying that the engineer had been out to the line 

 

gavs82008
Legend 5
Legend 5

@Jayw04 

Best to call the broadband team using the number provided by @redchiz1 

FYI that I do not work for NOW, just a NOW customer trying to help
Jayw04
Newbie

have to sit on hold for over 30 minutes haha, they must think people do nothing all day!