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Anonymous User
Not applicable

Getting low Speed over broadband

 

Hello,

 

I am using broadband internet connection since a year. Since last 1 month am facing low bandwidth Speed.

Attaching screen shot for speed test on 2 such case.

one of such case today only

 

16-April

11.47am

 

Also19-April 

9pm

 

 

Can you please look into issue and fix.

It's impacting daily work.

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

You screen shots are not appearing, however even if they were nothing will happen by posting on here.

You will need to contact Now direct. Phone number and other ways to contact them in link below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

View solution in original post

2 REPLIES 2
Anonymous User
Not applicable

You screen shots are not appearing, however even if they were nothing will happen by posting on here.

You will need to contact Now direct. Phone number and other ways to contact them in link below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

RoyB
Legend

@Anonymous User 

 

Now only provide domestic broadband.

 

You either have to accept that, with its accompanying compromises, or look elsewhere for a service that supports business use.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.