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schnapps
Legend 5
Legend 5

Re: Freesat on demand not working with NOW

Hi @Clarice100 

 

I don't know if the WPS button will work, but make sure you are also on the Freesat relevant screen settings page, because it might ask you to connect to a Sky / NOW wireless network.

 

Can you get away with Ethernet on the Freesat box if you are going around in circles with wifi ?

 

Sorry i can't help any further, because i don't own a Freesat box (only a Youview box which works great with regards to the Apps over hard wired Ethernet on the NOW Hub 2 Router).

 

 

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Anonymous User
Not applicable

Re: Freesat on demand not working with NOW

That does sound like a very strange problem. When you say it doesn't work does it at least connect to the router? Go into the network settings on the freesat box and see if it is getting an I.P. address.

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RoyB
Legend

Re: Freesat on demand not working with NOW

@Clarice100 @Anonymous User @schnapps 

 

Just to clarify the issue a little, there is no actual such thing as’ Freesat on Demand’, but rather, what we are talking about is a Freesat device with internet catchup apps.

 

Which Now Broadband refuses to service, for some reason.

 

Though I doubt that this is because it is a Freesat device, particularly; there is something else here that Now doesn’t like.

 

So it would seem important to identify what make and model of Freesat device this is, which nobody has so far done.

 

(Of course, if this is happening on several different models of Freesat box, then I’ll get me coat).

Line 3. Overhead, without any fuss, the stars were going out…..
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Bb
Mentor

Re: Freesat on demand not working with NOW

I am definitely not a technical person and I’ve got a similar problem .

I was with Now 2 years ago and everything was fine.

I’ve always had to use Ethernet cables as I appear to have a poor signal.

I watch tv and OnDemand through the freesat box and via a dish outside

I’ve switched to Now today and OnDemand tells me it’s loading then says should take one minute.  Been trying for hours and it’s still not coming on.

switched everything off and back on nothing 

I only want broadband to watch OnDemand and have a really bad feeling that my older tv and Freesat box are not compatible and 

Please help me if you can

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