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GP1
Advocate

Forgotten pin

Hi 

Trying to reset my pin but no email received to do so.

Thanks

GG

1 Reply
gavs82008
Legend 5
Legend 5

@GP1 

Assuming these are the steps you’ve followed?

https://help.nowtv.com/article/forgotten-pin

Have you checked your junk?

Jump onto live chat to speak with staff, as we are just customers like you so can’t really help much apart from point you in the right direction.
Make sure you click “chat online” within the green box and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help