Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎08-07-2018 14:02 - edited ‎08-07-2018 14:02

Fibre being slow!?

I'm also having this issue, tried what it says on this link

https://help.nowtv.com/article/improve-broadband-speed-by-changing-wi-fi-channel

but no improvement when I first got my box I was getting a good Mbps 27 I believe. 

Results - 

Download Speed (Mbps) - 7.51

Upload Speed - 6.09

Ping Latency (ms) 36.63

also - 

http://www.speedtest.net/result/7454396632

 

This is through Ethernet also.

0
1 REPLY 1
Andy
Legend 5
Legend 5

‎09-07-2018 9:51

@Anonymous User Welcome to the community. If you're concerned about your broadband best thing to do is give the broadband team a call and they can perform necessary checks on your line and router. You can find the telephone number for the Broadband Team by going to your My Account > My Package page

https://account.nowtv.com/my-package

and click the Moving Home section.

0