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Anonymous User
Not applicable

Fast fibre line

My street has just recently had fast fibre installed by Open Reach, how do I contact now tv to get the line installed to my house.

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Phone them up and see what they say.

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11 REPLIES 11
Anonymous User
Not applicable

It's not the ISP that "lays" the new fibre, it's Openreach, but they don't make the last part of the connection to the property until an ISP is ready to use it. In other words it would be triggered by you ordering FTTP (Fibre to the Property).

It is perplexing that Now still aren't offering FTTP, especially as Sky (who own Now) do.

It may be worth doing as I suggested to @Anonymous User, to call Sky and see if they can do a deal where they cover the cost of the ETF (Early Termination Fee). 

Anonymous User
Not applicable

@Anonymous User 

Perhaps try Sky, they should be able to use the FTTP, and as they own Now maybe they can waive the fee, or credit it to your new Sky account. (No idea if it is possible, but worth a try)