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Jan123
Newbie

FY8 area

My Internet and phone line has gone off, is anyone else in this area experiencing the same issues?

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Jan123 

Use this link to check the status of your line.
https://help.nowtv.com/article/having-trouble-with-your-broadband

Then call the broadband team to report the fault. Number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Jan123 

Use this link to check the status of your line.
https://help.nowtv.com/article/having-trouble-with-your-broadband

Then call the broadband team to report the fault. Number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Jan123
Newbie

Yes I have done, 2 others have reported this problem.  Hopefully sorted soon.