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Anonymous User
Not applicable

Error code on too many devices when no devices are in use and haven't been for over a week

I have an error code that comes up regardless of the devices I have registered. The Error code says that there are too many devices open but my account shows that there are no devices in use and haven't been for over a week. So how can I reolve this. Should I log out of all devices and log back in? Real pain if this is the case as it takes ages to put in account details and passwords on the TV's!

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

A bit of a long shot, you could try unplugging your router for a few minutes to see if that does anything?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Me too; am losing patience. Did you get it sorted?

 

Think I will be looking for another provider if this continues

gavs82008
Legend 5
Legend 5

@Anonymous User 

Replied to the other thread you started.

https://community.nowtv.com/t5/Setup-Performance/Too-many-devices/td-p/583332/jump-to/first-unread-message

FYI that I do not work for NOW, just a NOW customer trying to help