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Anonymous User
Not applicable

Equipment delivered to my current address

I will not be at my home address when the equipment arrives for my new broadband service as I am looking after an elderly relative at a different address. This could be for some weeks. Is it possible to have the equipment sent to my temporary address?

1 Reply
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best option is to call the broadband team, hopefully they can help you.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

Phone number on link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help