27-05-2021 18:50
I will not be at my home address when the equipment arrives for my new broadband service as I am looking after an elderly relative at a different address. This could be for some weeks. Is it possible to have the equipment sent to my temporary address?
27-05-2021 19:26
@Anonymous User
Your best option is to call the broadband team, hopefully they can help you.
https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next
Phone number on link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: