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Russ31
Advocate

Engineer visit who pays?

Hi new to Now broadband so not sure if I can get any help here.

Had my new router set up since Monday and up till today all fine then to day no internet.

Did a check on it and it told me that I need to book a engineer visit which I have done.

Can anyone tell me who pays for this visit me or Nowtv.

Thanks

 

 

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JohnH1
Scholar 3

Re: Engineer visit who pays?

It will be Now. 

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JohnH1
Scholar 3

Re: Engineer visit who pays?

It will be Now. 

View solution in original post

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Russ31
Advocate

Re: Engineer visit who pays?

Thanks for your quick answer John .

When we were with talk talk we had to get a engineer visit from them and it cost a small fortune so this takes a bit off my mind .

Cheers

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