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Anonymous User
Not applicable

‎19-03-2021 24:55

Engineer no show

An engineer was due to come out yesterday between 8am 1pm to activate ny broadband no show and now tv couldn't tell me much, dies anyone know what I can do? Thanks

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1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

‎19-03-2021 7:32

@Anonymous User 

Keep calling the broadband team. The problem is that NOW are having to rely on OpenReach sorting everything out.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎19-03-2021 7:32

@Anonymous User 

Keep calling the broadband team. The problem is that NOW are having to rely on OpenReach sorting everything out.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
0