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Gmruk
Occasional Poster

Engineer no show

I had an engineer visit booked today between 1pm and 6pm and nobody has come and noone has contacted me. I have lost half a days pay by finishing work at dinner t9 be in.

Ive tried ringing but was on hold for a good half hour or so and gave up to try online chat. Tried online chat n just sat waiting with no luck!! 

There is no contact details for an engineer. Im pretty mad and have no idea whats going on! Is this common?

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Gmruk
Occasional Poster

Re: Engineer no show

I have tried another call. On hold for 30 mins when at the start it said less than 6 mins waiting time.

I have tried live chat numerous times. Got through once and the chat immediately ended. Fuming doesnt quite cover how I am feeling right now!!

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