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Anonymous User
Not applicable

Engineer did not turn up and no contact

The broadband engineer did not turn up today.

 

I have taken the day off work and waited around for the whole day.

 

I have not been contacted to arrange another day. This needs to be addressed soon so I can arrange my work around it.

 

Some form of communication would be appreciated.

2 REPLIES 2
Anonymous User
Not applicable

If you are changing from one FTTC provider to another, you probably won't need an engineer.

 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Give the broadband team a call in the morning. Number can be found in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help