Delivery of kit

[Anonymous User]

Hi

My account mentioned that my kit arrived on 5 Dec but I don't get yet

[gavs82008]

@Anonymous User 

Your router is being delivered by Royal Mail, which are striking if I understand. You should call the broadband team to see what if anything can be done.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

[Anonymous User]

Hi

I dont get my kit yet but you get 20 £ from my bank account 

Why????????????????????

[gavs82008]

@Anonymous User 

Did you even read my post or just assume I work for NOW?

Also I posted to the other thread you created……..

https://community.nowtv.com/t5/Account-and-Billing-Broadband/Delivery-broadband/m-p/593555#M4203