28-09-2022 10:03
I ordered my NOW TV package on 06/09/2022 for it to be set up on 22/09/2022. However, my activation date has been pushed back to today due to a "fault in the line" but we've been provided with no update.
We've just moved into our first home and currently have no internet and no update, its terrible! I work from home one day a week and currently cannot do so due to having no internet access.
28-09-2022 10:07
@Anonymous User
It's likely they are waiting for a reply from OpenReach. If I were you I would call the broadband team to get this sorted.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.
03300 412518
28-09-2022 13:17 - edited 28-09-2022 13:18
@Anonymous User
Start a mobile hotspot on your phone, and use that to connect the device(s) you need to WFH to the internet.