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JL96
Advocate
‎19-11-2022 11:45

Contact NOW TV?

Please can someone tell me how to contact Now TV or provide me their contact number? This website is horrible to use and I can find no relevant information, the Live Chat does now work.

Please can someone advise? 

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2 Replies
gavs82008
Legend 5
Legend 5
‎19-11-2022 13:07

@JL96 

What’s the reason for you wanting to call? 
Is it for TV or broadband?

You can search on the forum and there are beyond endless threads for ways to contact NOW.

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend
‎19-11-2022 17:05

@gavs82008 

Pity nobody has thought of putting these so-often requested pieces of information in their sig 🥲

Oh, wait……

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
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