Constant dropping of internet connection

[Chemlock]

Internet link constantly dropping. There appears to be no way to talk to anyone about resolving this. Just perform a line check, then you are on your own. Amazingly bad service. 

2023-05-23 16:44:23 syslog: [322617.479000] Line 0: VDSL2 link down
2023-05-23 16:44:26 syslog: [322619.573000] Line 0: xDSL G.994 training
2023-05-23 16:44:31 syslog: Clear IP addresses. IP connection DOWN.
2023-05-23 16:44:41 syslog: [322634.606000] Line 0: VDSL G.993 started
2023-05-23 16:44:53 syslog: [322647.458000] Line 0: VDSL2 link up, Bearer 0, us=20000, ds=79999
2023-05-23 16:44:53 syslog: [322647.464000] Line 0: VDSL2 link up, Bearer 1, us=0, ds=0
2023-05-23 16:45:45 syslog: [322699.464000] Line 0: VDSL2 link down

[gavs82008]

@Chemlock 

Below are some standard things you can and probably have done before calling the team.

Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed

You need to call the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

This link also shows any planned outages as well wide spread faults.
https://help.nowtv.com/service-status

[DeclanG]

having the same issue mate, did you make any progress?