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Mattogg
Observer

Connecting now tv Internet to virgin tv box

I recently got now tv broadband but have a secondary virgin tv box from a family member. I am unable to connect my TV box to the new WiFi, I have also tried hardwiring them but still no joy... 

 

 

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6 Replies
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GaryL
Expert 2

Re: Connecting now tv Internet to virgin tv box

@Mattogg I’d suggest contacting virgin media

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Mattogg
Observer

Re: Connecting now tv Internet to virgin tv box

I'm just trying to get a simple answer as to whether it is actually possible to connect the 2 devices, would rather save my time contacting virgin if its not possible... 

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Mattogg
Observer

Re: Connecting now tv Internet to virgin tv box

GaryL thanks for the reply 

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fhsh
Advocate

Re: Connecting now tv Internet to virgin tv box

You normally only rent tv boxes from virgin, so if the package was cancelled, they want the box returned. Therefore I would have thought it would be unlikely you could get it working.

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MJG1
Scholar 3

Re: Connecting now tv Internet to virgin tv box

@Mattogg @fhsh  fhsh is correct, You will not get a Virgin box to work if it was not registered to you in the first place, When your family cancelled or got a newer box then Virgin would have stopped the box you now have from working at there end.

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RoyB Legend 5
Legend 5

Re: Connecting now tv Internet to virgin tv box

He has NowTV broadband.

 

Don’t Virgin boxes only work over Virgin Broadband?


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