Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable


Having had to reset my box it’s now telling me to enter a 6 digit code but I can’t find where to enter. Any ideas?

2 Replies
Legend 5
Legend 5

Hi @Anonymous User

With your mobile, tablet, PC etc internet browser enter tv to direct you to the web page on your browser device.

When typing in the url address bar make sure that it doesn't auto correct to a different web address.

Then follow the web page instructions and when asked enter the code you see on your TV screen.

You need to do this within 9 minutes otherwise the code on your TV auto refreshes to a new different code and you need to start again.

Anonymous User
Not applicable

Did you manage to find where to enter the code Anne? I have an account already and reset my box and have a 6 digit code but nowhere online to submit it. They don't make it easy do they?