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ipodtouchdude
Advocate

Checker wont take my phone number

I'm trying to sign up for the Now Broadband and I want to keep my phone number. When I enter it in with my post code I keep getting.

 

"Oops, it doesn’t look right. Please enter your home number again. Enter it here to be on your way."

 

"The postcode and home number you have provided don’t seem to match. Please check your home number and enter it again here."

 

It is the correct phone number and the correct post code.

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@ipodtouchdude 

Have you tried another browser?

 

You could always give the team a call.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518
FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@ipodtouchdude 

Have you tried another browser?

 

You could always give the team a call.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518
FYI that I do not work for NOW, just a NOW customer trying to help
ipodtouchdude
Advocate

Gave them a call. They were having the same issue on their end too. Managed to order over the phone and keep my phone number.