We switched over from talktalk to NOW about 2 months ago. We don't use our landline often so it wasn't until recently we discovered that our old number that we wanted to transfer over is no longer working. Is there a way to recover that number? Do we contact TalkTalk? Openreach? What are our options?
@GordonH I would also check with TalkTalk that your account with them has actually been closed. It is incumbent on the receiving provider i.e. NOW in this instance to organise this assuming that you did indeed specify that you wanted to keep your existing number when switching.