30-11-2019 15:59
I previously had Sky broadband and was using an a,Aron firestick in my tv. Since I've switched to nowtv broadband I can't connect my firestick. It connected to my Amazon prime and Netflix no problem, but won't connect to the firestick. Any suggestions please?
30-11-2019 19:05
My now tv stick is telling me I’m not connected, this has just happened and I cannot seam to fix it...help please!
thank you
30-11-2019 19:09
No network connection
02-12-2019 9:12
@Anonymous User
Check out the options for getting in touch with the broadband team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
15-10-2020 9:41 - edited 15-10-2020 9:43
I got a Firestick 4k on Prime Day earlier this week, but it won't connect to NowTV fibre internet. It connects to the WiFi network but gives message "Not connected to internet".
Did anyone on this thread find a solution to this problem, please? @Anonymous User @Anonymous User @gavs82008
03-03-2022 20:45
I've got exactly the same issue and wondered if there was a solution to this. I have an Amazon firestick 4K which worked on my previous Virgin router but it won't connect to my new Now TV router.
03-03-2022 21:22
Ive seen this issue with amazon fire devices and not just on now broadband.
Try going to the settings, forgetting the network and then re-connecting.
Another tip is if you are new to now you could try and change the now router SSID and password to the same as your previous device
03-03-2022 21:26
@Anonymous User
To follow up from the advice by @chilli2 are you able to connect the stick via Ethernet or does it have to be Wi-Fi?
03-03-2022 21:29