11-06-2019 22:41
I've been a NowTV customer for a quite a while now and just found out there's a new Hub/Router for broadband.
Is it possible to get one of these new hubs?
I'd like the option of 5ghz wifi and the stability the new hub seems to offer. Or am I stuck with an old router indefinitely.
Thanks
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11-06-2019 23:58
11-06-2019 22:46 - edited 11-06-2019 22:46
Hi @Anonymous User
Give the NowTV Broadband Team a call to see if they will offer you an upgrade over the older Hub 1 router.
They may ask for a fee for supplying you with the Hub 2 or ask you to sign up for a further 12 months (maybe argue your case that you need the Hub 2 where there is no harm in asking).
11-06-2019 23:36
Ok thanks, I'll try and give them a call.
I just wondered if anyone had tried it that's all or if there was a technical hurdle, as a router change seems something of a rigmarole with nowtv
11-06-2019 23:58
12-06-2019 10:20
@schnapps @Anonymous User Or just change the SSID & password on the hub2 to be whatever it was on the hub1! Saves having to change wifi settings on every single device...