30-07-2018 20:05
I have paid a tenner for delivery, but unsure on what. Current I have no now tv boxes or hub boxes in the house. I have a broadband and line connections going live on the 9th August-do I need to buy a hub? Or now tv box to get it to work??? Sorry if it’s a stupid question
30-07-2018 20:20 - edited 30-07-2018 20:22
Hi @Anonymous User
The £9.99 charge should be for the delivery of the Hub 2 Router.
The Router is usually delivered 7 days before your live active broadband date.
When you go to My Account on here and click on the Orders & Appointment section does it say that the Hub Router is being arranged to be delivered ?
To watch NowTV you will need to have one of these supported devices linked in this help guide below and an active nowtv pass to watch nowtv content.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv
30-07-2018 20:24
Thank you!!!! All sorted someone came to my rescue my broadband kit is being delivered!!!