@Anonymous User wrote:
After having a few power cuts recently our broadband has now stopped working? The power light will come on red then go green but after a few minuets returns to red again. I've turned it on and off, pushed the reset button and totally unplugged it and plugged it back in. Still nothing! The only light lit is the power light. Any ideas?
Sounds like the power cuts have caused the routers firmware or hardware to go faulty. You should give us a call so we can run a few tests to see if the router is bening recognized on our side @Anonymous User You can find the number via the Broadband and Calls section of your account.