26-01-2023 14:07
I am on the social tariff but when I move to another room reception goes right down and my printer which is upstairs won't connect. It is a wi fi printer.
Solved! Go to Solution.
26-01-2023 14:15
Try splitting the bands indicated in the below link. This might (key word might) help, but it should be more benefit to speed.
https://help.nowtv.com/article/improve-broadband-speed
However you have to be aware and you are finding out first hand the Wi-fi reach of the NOW router is very poor. So your best to source another router or Wi-Fi extenders as NOW won't provide any, all they will provide is the router.
26-01-2023 14:15
Try splitting the bands indicated in the below link. This might (key word might) help, but it should be more benefit to speed.
https://help.nowtv.com/article/improve-broadband-speed
However you have to be aware and you are finding out first hand the Wi-fi reach of the NOW router is very poor. So your best to source another router or Wi-Fi extenders as NOW won't provide any, all they will provide is the router.
07-02-2023 21:21
Just to comment that being on a social tariff makes no difference to the range of your WiFi.
This is determined by the Now router, and everybody gets the same router from Now as standard.