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Anonymous User
Not applicable

Broadband

My broadband got put in today and went live however the speeds were getting are like 12mbps and I got the broadband that was between 40-70mbps and I can’t go on any app without it taking like 10 minutes can anyone help

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Check out this link to troubleshoot your broadband. 

 

https://help.nowtv.com/article/having-trouble-with-your-broadband

 

Normally the IT turn it off and on normally works. Also the first week you will find your speed fluctuating. 

 

Worst case you can call the freephone number on the link below. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help