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Anonymous User
Not applicable

Broadband turned off

Bill was late so switched off service paid it but not turned bck on and bill not on account online just says payment taken from bank

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Try jumping onto live chat to confirm with staff. Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

Otherwise call the broadband team in the morning from 8am.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help