Hi, I've just joined NOW Broadband, and the download speed I am getting is much lower than I was hoping for. The estimated speed states 62 Mb, and the guaranteed speed states 57 Mb. I am getting less than 20 Mb at the moment. Will this improve over time, or is this as good as it gets for me?
For the Wi-fi you can spilt the channels
Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it:
But the Ethernet should be faster. Perhaps call the team to find out what can be done?
How to submit your complaint: