14-01-2022 15:10
Broadband speed is supposed to be 49.9 and its only 35.5
Solved! Go to Solution.
14-01-2022 16:33
Use the link I provided to split the Wi-Fi bands.
You might need to call the team however.
14-01-2022 15:19
When did you sign up to NOW for broadband?
Has it been over 10 days for the line to settle?
Is this over Wi-fi or Ethernet or both?
14-01-2022 15:32
I have been with NOW for 5 years.
Its wi-fi
14-01-2022 15:35
Can I assume you've split the Wi-fi signal?
https://help.nowtv.com/article/improve-broadband-speed
14-01-2022 15:43
What do you mean
14-01-2022 16:02
Do you have two bands 1 for 2.4ghz and 1 for 5ghz?
The latter provides a faster speed.
14-01-2022 16:11
I have super fibre and when checked on now tv it said everything was fine and it was running at 49.9mbps and when checked on speed test.net it was 35.5mbps. It has been dropping service again lately. We had a problem before and it was dropping more than 100 times a day. It took 5 engineers backwards and forwards over about 6 months to fix it. Lasted a day and drop service but only a few times on e in a while. Problem its dropping service more often again a d its slow when son playing ps4
14-01-2022 16:33
Use the link I provided to split the Wi-Fi bands.
You might need to call the team however.