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Anonymous User
Not applicable

Broadband speed

I’m paying for fab fibre with Guaranteed speed of at least 36.3 mbp and all I’m getting is 1.93mbp. Tried contacting online chat and getting no where. This is ridiculous 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Rather than contacting live chat you would be better off speaking to the NowTV dedicated Broadband Team.

 

You will find their telephone number under My Account > Orders & Appointments whilst signed in on here (click on the drop down arrow below your live date to reveal the telephone number to call).