31-08-2019 12:03
Has anyone else just taken out new now TV broadband and phone and having issues with poor speed and poor signal from box in home? I have spent over half hr on phone every time when I call trying to get through and then having spoken to them they said they would call back but never did leaving me stuck with same issues unresolved very poor, can I cancel my contract before I'm stuck in a contract which basically only gives me phone calls which I'm unlikely to use in this day and age
31-08-2019 12:51
@Anonymous User @ I’ve had it for about a month with no issues, WiFi signal is good also, maybe you have a faulty router.
08-09-2019 7:43
Still as is!
31-03-2020 18:46
Yes I've had similar issues. Got a new connection, did a speed check and it was great, now a check reveals its less than 4MBps !
31-03-2020 18:57 - edited 31-03-2020 19:00
Hi @Anonymous User
If you are using the newer Hub 2 NowTV Router see if this makes any improvement in the instructions below.
It may or may not help for you but works for me though i live in a low populated area where there is no loss of bandwidth or high volume of surrounding internet users all clogging up a similar wifi channel.
Might be worth a try where the 2.4 ghz band works better in my home setup & environment.