Got an email today saying the router has been delivered but there was no one buzzing on the door, nothing in the mailbox and neighbours don't seem to have it either. The live chat does not work, what can I do? How can I contact NowTV to send another router as it seems like the original parcel has been lost.
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.