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Anonymous User
Not applicable

Broadband router missing?

 

When I placed my order for now Broadband there was no way to fill in the delivery address manually. The automatic address finder gave a jumbled version of my address. I have now checked the tracking and my router is coming up on the Royal Mail website as delivered, but I haven't received it.

 

Is there any way to contact Now Broadband? I am finding they have no customer service support at this time. My previous provider will stop providing me with internet access on Wednesday and I will be unable to connect to Now Broadband as the router is missing.

1 REPLY 1
Anonymous User
Not applicable

How did you resolve your issue? Because I am in the same situation as you were ?