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Broadband really slow and pathetic

I have a now TV box and been getting buffering when watching so I did a network test on the box and it said 0-2mb.

I then have run a speed test on my computer which is wired via a gigabit LAN to the hub and it's saying it only is running 6mb max on a 40mb fibre package.


I cannot get the speed to improve (sam knows white box also shows lots of dropouts as well)

Please, can you help me as all your current tests are saying the network is fine?


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