11-05-2022 17:57
I've been with NOW for a number of months and can no longer take these random disconnects throughout the day.
My router either loses access to the Internet for a few minutes and it automatically sorts itself out or I need to restart my router to regain a connection.
This there a way to fix this issue?
Thanks in advance.
11-05-2022 19:13
Try doing a factory reset to the router by holding the reset button for 15 seconds.
Otherwise give the broadband team a call to see what can be done. Number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
17-05-2022 15:50
I've tried that but no joy.
I might have to contact them in that case.