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Sassy67
Advocate

Broadband outage in Southend, Essex

Our broadband has just gone down, the line can’t be checked online (via 4G) this is the 2nd time in a week. Last time it was down for 12 hours. We have Sky Glass so are unable to watch tv at all. 

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Sassy67 

See this thread.

https://community.nowtv.com/t5/Setup-Performance/Outage-Bognor-Regis-West-Sussex/m-p/595847#M16075

FYI that I do not work for NOW, just a NOW customer trying to help
Sassy67
Advocate

Hi, thanks for your reply.  I saw that thread.  We have checked the status and there is an outage, I was just wondering if it is affecting anyone else in our area. 

Pdg66
Mentor

Yes mines down again as well! Southend area! 2nd outage in 10days! NOW sort it out will you! Never had these issues at previous address.  

gavs82008
Legend 5
Legend 5

@Pdg66 

Call the broadband team from the number I gave in the thread posted. 
Nothing gets resolved here on the forum.

FYI that I do not work for NOW, just a NOW customer trying to help